Getting To The Essence of Customer Loyalty

Do they Love You — or Are You Just Convenient?  I think about customer loyalty every day.  What are we doing right that keeps our members happy and loyal and what are we missing that causes others to leave?  When we do crack the ‘magic formula’ how...

Alan Atkins – Tripled Revenues in 1 Year

Then Added $75 Million in the Next 4 Years! Alan Atkins is an example of someone who recognized a good thing—took action to learn about it—and then completely turned his business inside-out with the knowledge he gained. Alan Atkin’s Success Story Alan is a Financial...

Travel Tips

Welcome to our Age-Friendly Business® Tip Series! This TRAVEL edition provides a small lesson on preparing for a quality and safe travel experience. We save and plan and prepare.  It may be a once in a lifetime dream adventure, a bucket list wish come true, or a...

Multi-Generational Households

My house is your house…  It is not unusual, particularly following a death in the family, for multi-generations to consider living together. This blog addresses some of the opportunities as well as some of the difficulties, and offers tips for families...

From Information To Transformation

A difference isn’t a difference until it makes a difference. We have all heard that knowledge is power. That’s just not true. If knowledge were power, everyone with an Internet connection and a library card would be shaking it up. That’s just not so....